FAQs

1. Can I have a sample order?

Yes, we welcome sample order to test and check quality. Mixed samples are acceptable. 

2. What about the lead time?

Sample needs 2-5 days, mass production time needs 1-2 weeks for order quantity more than one container.

3. Do you have any MOQ limit?

Low MOQ, 1PC for sample checking is available

4. How do you ship the goods and how long does it take to arrive?

Train and sea shipping both can  provide. Shipping time depends on distance.

5. How to proceed an order?

Firstly let us know your requirements or application. 
Secondly We offer you the ideal products and price . 
Thirdly we strike the deal if everything goes well. 
Fourthly We arrange the production. 

6. Is it OK to print my logo and change package?

Yes. Please inform us formally before our production.we need comfirm with you the design.

7. Do you offer guarantee for the products?

Yes, we offer 1 years warranty to our link chain products. 2 years for webboing sling and other sling accessaires are all one year.

8. How to deal with the faulty?

Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.1%. We will do several inspection before we send to you.

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